Taking your business online can expand your
market well beyond Laval, Laurentians or Lanaudière, and the task doesn't have
to be overwhelming. Here’s how to get started.
The
Plan
When you first set out to market your
business online, it’s important to do your research. Determine the purpose of
your online presence. Do you simply need a descriptive, brochure-type site, or something
more complex for promotional use or direct distribution? Look at your
competitors’ websites. Which ones work well?
Which have layouts that are easy and intuitive to navigate? Imagine
being a client – what information and services would you be looking for in an
online format?
Master
of your Domain
A good domain name is your first strategic
challenge. You want something that’s consistent with your brand, easy to spell
and easy to remember. Keep in mind that on the web, your market isn’t just from
Laval-West to Joliette, but potentially the whole world. Consider purchasing multiple extensions for the same name (i.e.; .com .ca .net). Be mindful of
possible misspellings, so as not to lose intended traffic to your site. For
continuity, it’s a good idea to register the same domain name across key social
media networks.
The
Team
Will you build the site yourself or hire
outside help? For the DIY entrepreneur, there are plenty of options such as Squarespace, Wordpress, Shopify, Wix, etc., which provide turnkey
templates and 24/7 support. By using a template you won’t have to write any
code, and it’s quite cost-effective, but it can also be time-consuming. If
you’d rather hire someone to build it, the least expensive option is a capable
student, followed by a freelance web developer/designer, and finally a web
design agency. But ask how much it will cost for them to make updates too. If
you’ll be updating it yourself, find out what tools or training you may need.
Other important additions to your team may
be copywriters and/or photographers, unless you’re adept at producing all your
own material. You may also need the advice and services of a legal professional
for website specific contracts. You know all that fine print you’re asked to
click on when you sign up for certain web services? Someone had to write all
that. An accountant will be helpful if you’re integrating an e-commerce
component. Find yourself an advisor, such as a YES Business Coach, to guide you
in putting all the pieces together.
Launch
into Cyberspace
Pick a launch date from the get-go. As it
approaches, you can pique the curiosity of your current and potential customers
with teasers. Remember; hype = traffic. The final stages can be exciting, but
don’t jump the gun. Be sure to test every function of your site and fix any
bugs before you launch. Moving forward, you should keep your website looking fresh.
Posting new content frequently and staying active on social media will drive up
traffic. The online attention span is shorter than you think.
You can find out
more about online marketing and networking using social media by attending a
free seminar, check out the YES events calendar at; www.yesmontreal.ca
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